1. Choose one of the chapter-ending Problem Solving Application Cases from Ch#14, #15 OR #16.

a. Choices Include: i. Culture Clashes at Ford. page 589

ii. Barnes & Noble Faces its Last Chapter. page 633

iii. Toys R Amazon, Walmart, & Others, but Not Us. page 675 2.

Prepare the 3-Step Problem Solving Approach including:

a. Define the Problem(s) - Incorporating any relevant course terminology.

b. Identify Causes - Incorporating any relevant course terminology.

c. Recommend Solutions - Incorporating any relevant course terminology.

3. Research at least one current article to offer a short epilogue on the status of the situation.