1. Command a. Mission b. Personnel Structure c. Units 2. Personnel Management Operations within Protective Services a. Protectees Team Requirements b. Security Duty Assignments c. Protection Unit i. Standards of Care ii. Hiring Process iii. Recruiting 1. Entry to First Level Positions 2. Non-Entry-Level Recruiting iv. Performance Based Evaluations d. Training Program i. OJT ii. Policy, Objective, Procedures iii. Security Training Programs 1. Security Intelligence 2. Operations planning 3. Surveillance 4. Security communications 5. Access control 6. Contingency planning 7. Crowd control 8. Evacuation tactics 9. Protective Service Training (PST) 3. Operational Environment a. Different Physical Environments b. Budget Cost i. Government Amount Allotted per FY 1. Approximate amount spent FY2015 ii. Metro duty costs 1. Personnel 2. Logistics 3. Man-hours iii. Travel Mission Costs 1. Personnel 2. Logistics 3. Man-hours 4. Return on Investment 4. Security Management Tool i. Planning for Future Needs in Protective Operations ii. Internal and External Assessments iii. Continuous Improvement mindset 5. Conclusion a. Benefits of Implementing a Specialized PSO Program