1. Credit memos should be used during receiving for all of the following except: a.

to identify price increases

b. to account for a shortage in products c. to account for products that are rejected d. to account for missing products.

2. Tagging can be used for all of the following except: a. to record prices b. to record a transfer c.

to record the date a product was received d. record the time a product was received

3. 3. An interunit transfer is used:

a. by purveyors to account for missing products b. to transfer a product from one unit to another in the same company c.

to transfer products back to the purveyor d. to act as a purchase request from purveyors

4. When a case of bananas is delivered and they are dropped by the truck driver, receiving personnel should: a. check the products before signing for them b. reject the bananas c. make sure the bananas are cleaned before serving them d. use them as quickly as possible

5. A case of frozen steaks being delivered has ice crystals in it. This could be an indication that:

a.the steaks may have been allowed to reach a temperature above freezing

b. steaks may have been removed and replaced with water c.

the steaks may have been in storage for a long time d. all of the above

6. During the process of receiving there is a possibility of theft by: a.

delivery personnel

b. kitchen personnel c. someone passing by d. all of the above

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7. If the storage room contains unusable equipment or products, manage-ment should try all of the following except: a.

transferring it to another unit

b. returning it for credit c. selling it d. giving it to an employee

8. It is not a good receiving practice to: a. sign for products before inspection b. check all products against the purchase request c. check all prices d. none of the above

9. A kitchen knife should not be used to: a. open cartons during receiving b. slice meat c. dice meat d. chop vegetables

10. Nonfood supplies such as paper goods and equipment: a. do not need as much inspection as perishable items b. can be signed for as soon as delivered c. should be opened outside because of roaches d. do not require a purchase order

11. Make a list of five products for which you would want to inspect the bottom of the crates to ensure quality.

12. List at least five methods that can be used by receiving and delivery personnel in collusion.

13. List two produce products and two meat products, and list the specifi-cations necessary when ordering these products.

14. List the necessary steps in handling a credit memo. Receiving