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1. Critically evaluate Hallmark's staffing index. What are its pros and cons? 2. What additional criteria do you think Hallmark should track, and how should

1. Critically evaluate Hallmark's staffing index. What are its pros and cons? 2. What additional criteria do you think Hallmark should track, and how should it be measured? 3. Why might an employee rated "walk-on-water good" at the time of hire not live up to expectations? What can a company do to help new employees realize their potential

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