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1. Define Emotional Intelligence and explain why it is important to understand as a manager. 2. What is locus of control? Which type do you

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1. Define Emotional Intelligence and explain why it is important to understand as a manager. 2. What is locus of control? Which type do you think is better for a manager to have an why? 3. Explain Groupthink. Is it good for a team or bad? Why? 4. What is "credibility"? Why is it important to have when leading a team

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