1. Define Six Sigma. Where did the term originate? What are its' core concepts? 2. What does the acronym DMAIC stand for?

3. How does DMAIC get done? Is it a once per issue, or is it a continuous process that is completed until desired outcome is reached?

4. What are the main elements and characteristics of Measure stage of DMAIC? What does it focus on?

5. What are the main elements and characteristics of Analyze stage of DMAIC? What does it focus on?

6. What are the main elements and characteristics of Improve stage of DMAIC? What does it focus on?

7. What are value- adding and non-value-adding activities? How are they characterized? 8. In Measure phase of DMAIC cycle, what do SMART Measures stand for?

9. What are the components of Identifying and Selecting Process Metrics?

10. What is a process map (flowchart)? What does it identify?

11. Wha is a Value stream map? What does it include? What are the steps in developing it, and what question can we ask as we start developing it?

12. What are the key questions for Data Collection?

13. In Measure phase of DMAIC, what is sampling/ What questions is it linked to? What sampling methods exist? What are the characteristics of a good sampling plan - and how should sample be selected based on it?

14. What are Measurement scales, and what type of data do they include?

15. In Analyze stage of DMAIC, how is the analysis process defined?

16. What is an Experiment? How is it defined?

17. What is probability? How is it defined? What are different types of probabilities and what formulas apply to mutually exclusive probabilities, and interdependent probabilities?

18. What is Normal Distribution, and what shape does it have?

19. What is a confidence interval (CI), how is it defined?

20. What is correlation, What data range Correlation Coefficients have? coefficient.

21. In process Improvement phase, what are the three primary focus areas? 22. What is Reengineering, and why and how can it be done?

1. Define Six Sigma. Where did the term originate? What are its' core concepts? 2. What does the acronym DMAC stand for? 3. How does DMAIC get done? Is it a once per issue, or is it a continuous process that is completed until desired outcome is reached? 4. What are the main elements and characteristics of Measure stage of DMAIC? What does it focus on? 5. What are the main elements and characteristics of Analyze stage of DMAIC? What does it focus on? 6. What are the main elements and characteristics of improve stage of DMAIC? What does it focus on? 7. What are value- adding and non-value-adding activities? How afe they chanacterized? 8. In Measure phase of DMAIC cycle. what do SMART Mcasures stand for? 9. What are the components of Identifying and Selecting Process Metrics? 10. What is a process map flowchart? What does it identify? 11. Wha is a Value stream map? What does it include? What are the steps in developing it. and what question can we ask as we start developing it? 12. What are the key questions for Data Collection? 13. In Measure phase of DMAIC. what is sampling/ What questions is it linked to? What sampling methods exist? What are the characteristics of a good sampling plan - and how should sample be selected based on it? 14. What are Measurement scales, and what type of data do they include? 15. In Analyze stage of DMAIC. how is the analysis process defined? 16. What is an Experiment? How is it defined? 17. What is probability? How is it defined? What are different types of probabilities and what formulas apply to mutually exclusive probabilities and interdependent probabilities? 18. What is Normal Distribution and whut shape does it have? 19. What is a confidence interval (CE). how is it defined? 20. What is correlation. What data range Correlation Cuefficients have? coefficient. 21. In process improvement phase, what are the three primary focus areas? 22. What is Reengineering, and why and how can it be done