1. Demographic traits such as gender, race, age, and physical disabilities make up a part of

a. cultural diversity

b. deep-level diversity

c. collective diversity

d. surface-level diversity

2. Dave, the store manager, believes one of his employees excels due to chance or "pure luck rather than individual traits or personal characteristics. Dave is making

a. a biased decision

b. an external attribution

c. an attribution error

d. an internal attribution