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1. Describe a product or service that you feel is well designed and one that is poorly designed. Discuss what attributes you felt were good

1. Describe a product or service that you feel is well designed and one that is poorly designed. Discuss what attributes you felt were good and bad. What would you do to improve the poorly designed product?

2. How canproduct designers maximize the value they provide to users? Discuss how products and services create value for users.

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