1. Describe leadership and management practices that you feel would be best suited to manage the team. Explain why you believe these practices align with the organizations mission, culture, and goals and how they would effectively improve the teams culture.

Management Approaches: In feedback surveys, employees frequently noted that their managers were often insensitive and inflexible, leaving little room for others to have a say in decision-making processes. They also reported feeling micromanaged. Managers who responded to the feedback surveys noted that they often felt uncomfortable using the strict, standardized management styles and approaches the company required. While management styles and approaches were standardized across teams, productivity tools, and collaborative practices were not. As the company grew, managers saw a continual decline in productivity. Many managers, especially those new to their roles, often stated they felt overwhelmed and underprepared for their roles.

Mission: The SNHU Pet Supply Companys mission is to provide high-quality pet food, treats, and toys to dogs and cats.

Culture: The SNHU Pet Supply Company is staffed by a diverse group of more than 500 employees who love pets and appreciate the joy and friendship they bring to our homes and communities. We are a passionate, friendly group of people who strive to provide high-quality products and customer-first services nationwide to our customers and their pets.

Goals: Make quality pet products more accessible for customers to obtain by decreasing production costs by 3% Increase workplace efficiencies to deliver products more quickly and effectively Increase employee satisfaction ratings by 4%