1. Describe the most suitable seating arrangement that a company should provide to participants that attend the following trainings/ workshops. Explain your choice. a. Training provided to a group of cashiers on how to access and use the new payment system in the hypermarket. (2 Marks) b. Training delivered to employees to raise awareness on bullying and violence in the workplace. Training will require participants to watch videos, discuss and do roleplays. (2 Marks) 2. If you were asked to implement a knowledge management system. what would you reCommend to ensure that employees share and Gccess knowledge? Provide THREE (3) recommendations that are realistic and practical to be implemented in your organization. (6 Marks) 3. You are the HR Director in charge of training and development in a large multingtional company. The company plans to hold a threedays training program involving 150 recently hired salespersons from all over the globe. The training Gims to educate the salespersons on the company's current and new products as well as training the M on how to deliver the best sales and after sales service to the customers. a. You know from experience that to design a training session that is enjoyable for the trainees and helps them learn, you need to gather some information about the participants. What kind of information would be needed about the trainees and describe Why these would be useful knowledge for you in designing an effective training? Your answer should contain THREE (3) points. (6 Marks) b. Handling a large number of trainees is a challenge for any trainer, even the experienced ones. Suggest and describe TwO (2) strategies that the trainers can use during the session to keep the trainees" interest up and Make them feel involved and engaged in the training sassion. (4 Marks) (TOTAL IO MARKS) 1. Describe the most suitable seating arrangement that a company should provide to participants that attend the following trainings/ workshops. Explain your choice. a. Training provided to a group of cashiers on how to access and use the new payment system in the hypermarket. (2 Marks) b. Training delivered to employees to raise awareness on bullying and violence in the workplace. Training will require participants to watch videos, discuss and do roleplays. (2 Marks) 2. If you were asked to implement a knowledge management system. what would you reCommend to ensure that employees share and Gccess knowledge? Provide THREE (3) recommendations that are realistic and practical to be implemented in your organization. (6 Marks) 3. You are the HR Director in charge of training and development in a large multingtional company. The company plans to hold a threedays training program involving 150 recently hired salespersons from all over the globe. The training Gims to educate the salespersons on the company's current and new products as well as training the M on how to deliver the best sales and after sales service to the customers. a. You know from experience that to design a training session that is enjoyable for the trainees and helps them learn, you need to gather some information about the participants. What kind of information would be needed about the trainees and describe Why these would be useful knowledge for you in designing an effective training? Your answer should contain THREE (3) points. (6 Marks) b. Handling a large number of trainees is a challenge for any trainer, even the experienced ones. Suggest and describe TwO (2) strategies that the trainers can use during the session to keep the trainees" interest up and Make them feel involved and engaged in the training sassion. (4 Marks) (TOTAL IO MARKS)
