1. Describe three consultation and communication processes that a company could use to support and encourage staff to contribute to policy and procedure development processes.

2. Describe the contemporary approach of design thinking to organisational learning strategy development.

3. Identify and describe two organisational learning theories that can be used as a basis for developing an organisational learning strategy.

4. Describe the importance of continuous improvement as part of a company's organisational learning strategy and outline three types of continuous improvement processes that could be used to undertake this.

5. Describe three evaluation strategies that can be used for reviewing organisational learning strategy.