Answered step by step
Verified Expert Solution
Link Copied!

Question

1 Approved Answer

You are analyzing the relationships between variables in a study. The research deals with an industrial supply company who is trying to assess their relationships

image text in transcribed
You are analyzing the relationships between variables in a study. The research deals with an industrial supply company who is trying to assess their relationships with customers. The variables are as follows: Turnover: Sales attributable to a client Satisfaction: Perceptual data gathered by survey Loyalty: Perceptual data gathered by survey Tenure: The length of the client relationship with the firm X3, X4: Unknown variables The following Pearson correlation matrix shows relationships between variables in the study: Turnover Satisfaction Loyalty X3 X4 Tenure Turnover 1 0.067166 0.209314 -0.2661 0.17867 0.232278 p-value 0.739 0.099 0.180 0..034 0.024 Satisfaction 0.067166 1 -0.174355 0.07627 0.38676 -0.01174 an ex-d 0.739 0.016 0.705 0.046 0.954 Loyalty 0.209314 -0.174355 1 0.02566 0.7521 -0.13907 p-value 0.099 0.016 0.899 0.001 0.489 X3 -0.26613 0.076267 0.025658 0.1 0.263069 p-value 0.180 0.705 0.899 0.620 0.185 X4 0.178674 0.386758 0.7521 0.1 1 0.123589 p-value 0.034 0.046 0.001 0.620 0.539 Tenure 0.232278 -0.011742 -0.139073 0.26307 0.12359 1 p-value 0.024 0.954 0.489 0.185 0.539 a) What are your impressions of the potential loyalty of the firm's clients? Comment on the relationships between the variables. Remember to use terms such as magnitude and significance Include variables X3 and X4. What could they be? Do they have any potential use in the study

Step by Step Solution

There are 3 Steps involved in it

Step: 1

blur-text-image

Get Instant Access to Expert-Tailored Solutions

See step-by-step solutions with expert insights and AI powered tools for academic success

Step: 2

blur-text-image

Step: 3

blur-text-image

Ace Your Homework with AI

Get the answers you need in no time with our AI-driven, step-by-step assistance

Get Started

Recommended Textbook for

Continuous Nowhere Differentiable Functions The Monsters Of Analysis

Authors: Marek Jarnicki, Peter Pflug

1st Edition

3319126709, 9783319126708

More Books

Students also viewed these Mathematics questions