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1 . Determine which airline has the best record according to the complaint data. 2 . Determine which airline has the worst record according to

1. Determine which airline has the best record according to the complaint data.
2. Determine which airline has the worst record according to cancelations.
3. Are complaints getting better or worse over time?
4. What other factors or data (that are not included in the given dataset) would you research or investigate that could help you understand airline performance?

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