1 Develop a Strategy Map and Balanced Scorecard for Qantas Airways, Assume that the following are your team's recommended strategies: 2 1. To provide premium end-to-end customer service (from booking to post-flight services). 2. To enhance flight safety. Please adopt these two strategies as strategic themes when creating a Strategy Map and then a Balanced Scorecard. To assist your team with this activity, please refer to the latest news articles for potential measures for Qantas' BSC. Refer also to the Qantas' latest Annual Report