1. Did Emirates make profit in 2019 and 2018? Was there an increase or decrease? Justify your answers by providing the figures from the statement .

2. Revenue is the income generated from normal business operations. What is the business operation of Emirates (i.e. what do they do? Do they provide services or sell products? What is the service they provide or product they sell in order to generate revenues?)

3. Explain the Difference between Revenue and Other operating income Provide one item that can be listed under Revenue and one item that can be listed under Other operating income of Emirates. You can refer to the corresponding Notes to the Financial Statements of Emirates.

Consolidated Income Statement for the year ended 31 March 2019 Note 2018 2019 AED m AED m 5 96,040 91,225 1,097 6 7 1,867 (95,260) 2,647 (88,236) 4,086 8 497 375 (2,173) Revenue Other operating income Operating costs Operating profit Finance income Finance costs Share of results of investments accounted for using the equity method Profit before income tax Income tax expense Profit for the year Profit attributable to non-controlling interests Profit attributable to Emirates' Owner (1,593) 155 13 116 9 1,087 (57) 1,030 3,023 (44) 2,979 159 183 871 2,796 Consolidated Statement of Comprehensive Income for the year ended 31 March 2019 1,030 2,979 24 (60) (6) 18 1 Profit for the year Items that will not be reclassified to the consolidated income statement Remeasurement of retirement benefit obligations Items that are or may be reclassified subsequently to the consolidated income statement Currency translation differences Cash flow hedges Other comprehensive income for the year Total comprehensive income for the year Total comprehensive income attributable to non-controlling interests Total comprehensive income attributable to Emirates' Owner (4) (71) 18 155 (135) 150 895 3,129 159 183 736 2,946