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1 . Digital Sales Growth: Measure the percentage increase in online sales through Nike's digital platforms compared to previous periods, reflecting the success of the

1. Digital Sales Growth: Measure the percentage increase in online sales through Nike's digital platforms compared to previous periods, reflecting the success of the initiative in driving direct-to- consumer revenue.
2. Customer Acquisition Cost (CAC): Evaluate the cost associated with acquiring new customers through various marketing and advertising channels, aiming to optimize efficiency and maximize return on investment.
3. Customer Lifetime Value (CLV): Assess the long-term value of each customer relationship, including repeat purchases, brand loyalty, and engagement with Nike's ecosystem of products and services.
4. Omnichannel Experience Metrics: Monitor customer satisfaction and engagement across different touchpoints, including online platforms, mobile apps, retail stores, and customer service channels,

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