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1. Discuss the benefits and potential drawbacks of applying a continuous improvement process in an organization. Provide 2-3 references to validate your response for each

1. Discuss the benefits and potential drawbacks of applying a continuous improvement process in an organization.

Provide 2-3 references to validate your response for each question. Please list the references.

2. Discuss how, as a leader, you can anticipate and overcome resistance to change in your organization.

Provide 2-3 references to validate your response for each question. Please list the references.

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