Question
1. Discuss the connection between demand management and at least THREE other ITSM processes. 2. Explain the association between financial management for IT services and
1. Discuss the connection between demand management and at least THREE other ITSM processes.
2. Explain the association between financial management for IT services and discuss each of the following processes:
service level management
capacity management
service asset and configuration management
business relationship management
demand management
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Essentials of Database Management
Authors: Jeffrey A. Hoffer, Heikki Topi, Ramesh Venkataraman
1st edition
133405680, 9780133547702 , 978-0133405682
