1.) Discussion topic: a. What is communication? b. Why is communication important? c. Understand the process of communication. d. How do we improve communication? e. What makes communication ineffective? f. How do you manage information overload? 2.) Communication by EMAIL. a. What are the advantages of communicating by email? b. What are the disadvantages of communicating by email? 3.) What are other social network communication? 4.) What are examples of non-verbal communications? 5.) How to we choose the best medium for communication? 6.) What is media richness and what factors can override media richness? 7.) What is cross-cultural communication? 8.) What are the differences in communication between genders ? 9.) What is organisational grapevine? What are the advantages and disadvantages