1. Dr. Smith is a heart surgeon at Johns Hopkins. Ms Hawkins is a heart patient and recently had a major stroke. Dr. Smith is deciding on diagnosis and treatments.

Explain which system (a Decision Support system (DSS), Expert System (ES) or a neural Network) can help in his decision making.Why and how?

2.

emember: A rectangle is used for a process, like assigning a value

ex: grade = "A"

A diamond is used for decision making

ex: If score >90

Then d=d+2

else d=d-2 (see attached file)

arrow define the flow of reasoning

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Draw As-is process for withdrawing money from ATM. See As-IS figure 2.22/page 54

Hint: write down the logic

- enter pin

- check if pin is correct or not

3.

Convert the following number in their ASCII equivalent

4560

4. Stan, marketing manager of Macy's, has set his target -- 10% increment in sales next year. He has a financial model which provides price, units sold, total sales, inventory, labor and other costs, profits (revenue -cost) etc.) available to perform analysis in terms of what can be done to achieve this goal. If you were Stan, what questions you would ask the model?