1. Dr. Tanner recently acquired a call center that provides technical support for Tik Tok creators. Use the Queuing Simulator to find the optimal number of servers (customer service reps) for a system with = 0.5 services per minute and = 3 arrivals per minute (both exponentially distributed). The cost per server is $150 (for a 10hr shift) and the cost per person in the system is $5 (using the average number of people in the system over the 10hr shift). Run each simulation for 600 minutes. Repeat the simulation enough times to get a reasonable estimate of the average number of people in the system for a given number of servers. Create a table with the number of servers and the estimated service cost, waiting cost, and total cost. 2. Consider an alternate measure of waiting cost. The queue can only hold 10 callers at a time (not including those currently being served). If the queue is full, the caller is turned away. For each caller turned away, the call center loses $20 in potential revenue. Find the optimal number of servers under this waiting cost (service cost remains the same). Create a table with the number of servers and the estimated service cost, waiting cost, and total cost