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1. During the first half of the course you have created project deliverables for your organizations software acquisition of a CRM package. a. What have

1. During the first half of the course you have created project deliverables for your organizations software acquisition of a CRM package.

a. What have you learned thus far do as a project manager when it comes to aquiring new systems?

b. Describe the main use for each document that you worked on below, why is an important tool? And what groups (within the organization and/ or project) would auidence for the document.

- Software Requirement Specification doucument SRS

-Project Charter

-RFP &RFI document

-Data flow - DFD document

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