1. Employees are critical to creasing valuable goods and services that a company sells.

Which organizational term best describes them?

Equity

Costs

Liabilities

Assets

2. The managers of a company value employee training and are trying to figure out how to increase the retention of staff members who complete the staff development programs. They decide to take action to show their appreciation, so the more highly sailed employees remain on staff to meet the needs of the organization.

Which action should the managers take to accomplish this goal?

1. Reward employees who are receptive to training - pick
2. Offer Incentives to delay the retirement of trained staff
3. Realign the trained workforce to perform critical work
4. Establish a mentoring program for critical skills

3. A manager knows that an employee has a high need for achievement and would like to address the employee's career development. The manager decides to review McClellands viewpoint of achievement as a motivator before the meeting.

How should the manager use this information to meet this employee's needs?

1. Help the employee gain the approval of peers and supervisors
2. Work with the employee to interact more with others
3. Work with the employee to develop realistic goals
4. Help the employee gain responsibility over others

4. The manager of a small manufacturing company would like to encourage employee development in order to improve job performance help the staff further their careers. The manager wishes to utilize the performance appraisal process to help accomplish this goal.

Which attribute is assessed through this process?

1. The type of benefits that must be offered
2. Whether organizational citizenship behavior is present
3. The correct staffing level that will be needed
4. Whether the current pay is competitive

5.

1. A company hires a new vice president in over 30 years' experience, and the hiring manager schedules the Individual for new employee orientation. The employee declines the invitation and states, I really need to hit the ground running and don't have time to attend.

How should the hiring manager respond to this statement?

1. Initiate an employee corrective action plan
2. Explore alternative way to deliver orientation
3. Focus orientation on less experienced employees
4. Document the missed orientation