$1$

Enterprise Resource

Customer

$3$

Supply Chain

Planning

$2$

Relationship

Management

Match each of the options above to the items below.

The management of information flows between and among activities in a supply chain to maximize total supply chain effectiveness and corporate profitability

A means of managing all aspects of a customer's relationship with an organization to increase customer loyalty and retention and an organization's profitability

Integrates all departments and functions throughout an organization into a single IT system $($or integrated set of IT systems$)$ so employees can make decisions by viewing enterprisewide information about all business operations