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1. Evaluate Roberts's assertion that it's clear you need to stiffen credit stan- dards since your bad debt percentage seems (quite) high for a firm
1. Evaluate Roberts's assertion that "it's clear you need to stiffen credit stan- dards since your bad debt percentage seems (quite) high for a firm in your line of business." (You may assume for the sake of argument that SP's bad debt percentage is in fact quite high.)
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