1. Even as companies strive for greater efficiency, today's marketplace turbulence is also requiring them to strive for greater speed in responding to the threat of increasing variability in demand and supply *

True

False

2.

To fulfill their responsibilities, people involved in the supply chain typically spend less time interacting with others in their organization than they interact with each other*

True

False

3.

Extraneous data and unnecessary details must be avoided as they shroud important details, waste time, and distract decision makers *

True

False

4.

Containerized freight involves goods that are handled and transferred between transportation equipment multiple times *

True

False

5.

The concept of CRM has not been widely used in the business-to-business environment until lately *

True

False

6.

Linehaul freight carriers provide the local and regional links between individual customers and the national rail network *

True

False

7.

Growing demand for smaller, more frequent deliveries will limit opportunities to move product in economical container load quantities *

True

False

8.

Intermodal transportation service refers to the use of two or more carriers of different modes in the origin-to-destination movement of freight *

True

False

9.

Customers whose ordering patterns maximize the efficiencies of the shipping organization's logistics network will be the most profitable customers *

True

False

10.

The importance of technology to the future of SCM is largely overstated *

True

False