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1. Explain how an organization can use process benchmarking to improve their overall performance? (6 points) 2. Compare and contrast process benchmarking, product benchmarking, and

1. Explain how an organization can use process benchmarking to improve their overall performance? (6 points) 2. Compare and contrast process benchmarking, product benchmarking, and strategic benchmarking. (6 points) 3. Identify measures that an organization uses to benchmark. Explain how the data is used. (6 point) 4. Describe 5w2h. (2 points)

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