1. Explain how ethical, social, and political issues are connected and give some examples. 2. List and describe the five steps in an ethical analysis. 3. Explain how informed consent, legislation, industry self-regulation, and technology tools help protect the individual privacy of Internet users. 4. List and describe the principal causes of system quality problems. 5. Define and describe computer vision syndrome and repetitive stress injury (RSI) and explain their relationship to information technology