Question
1. Explain the contribution of the following exponents of the subject of quality: a) Philip Crosby and b) W. Edwards Deming. 2 Joseph Juran was
1. Explain the contribution of the following exponents of the subject of quality: a) Philip Crosby and b) W. Edwards Deming.
2 Joseph Juran was one of the first to write. about the cost of poor quality (poor quality). What did he mean by this?
3. Explain how customer satisfaction and continuous improvement is achieved according to the theory of "Total Quality Management" (TQM).
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Financial and Managerial Accounting
Authors: Belverd E. Needles, Marian Powers, Susan V. Crosson
9th edition
1439037809, 978-1439037805
