1. Explain the origins and the concept of the term group dynamics.

2. Explain three (3) aspects of group dynamics that can have a negative effect on team performance.

3. Discuss the phenomenon of social loafing in groups, its negative consequences and the effect of group size and culture.

4. Discuss three (3) strategies for preventing social loafing in groups.

5. Discuss in a paragraph the phenomenon of Groupthink.

6. Outline three (3) advantages and three disadvantages of group decision-making.

7. Discuss three (3) team-building techniques using examples to illustrate your answer.

8. Explain the concept of a team consensus.

9. Discuss two (2) methods that can be used to assist teams to reach consensus.

10. Explain four (4) simple steps for resolving a workplace dispute.

11. Explain why is it important to have an effective dispute resolution process?

12. Outline three (3) strategies to support and improve team performance.

13. Outline method of establishing team activities.

14. Discuss communication process.