1)

explain the significance of group meetings and discussions within the workplace.

2)

Discuss the importance of active listening skills in facilitating strong communication

3) discuss the purpose of a mission statement and its relationship to values and objectives in education and care services.

4) Explain the purpose of the performance management process and identify its three (3) stages.

5) Explain the significance of feedback as part of performance management and identify how it might take place.

6) discuss the SMART principles for goal setting and identify what type of goals may be developed for educators

7) explain why it is important to document discussions related to the performance management process.

8) In cases where a staff members performance has been identified as below the required level, explain how a leader or manager would address this effectively.

9) While supporting staff with their professional growth, leaders can adopt different approaches.

Discuss the following approaches to supporting staff growth:

• Mentoring
• Coaching

10)

outline the differences between mentoring and coaching.

11) discuss effective coaching guidelines

12) discuss the benefits of being involved in industry professional networks.

13) Identify strategies to manage conflict and stress situations at workplace.