1. Explain why as a manager you need to monitor and evaluate key systems and processes of an organization. Also name some of the key systems and processes ofan organization you have knowledge of.

2. Describe a situation where as a manager, you have analyzed supply chain systems, operations, performance reports and variance from plans for key result area of an organization.

3. As a manager how would you identify changing trends and opportunities of a business or a market? Name some specialists and expert people from who you could take advice.

4. As a manager how would you select proper tools and techniques to assess system's performance and how do you evaluate their effectiveness?

5. Study the given diagram. It represents average daily sales of a garment store. What conclusions can you draw from this graph regarding the organization's sales?

6. Name the specialists who can help you identify technology and e-commerce opportunities.

7. Imagine you work with a Sydney based technology company. Last couple of years saw stagnation in growth of the company and so management is worried. You have been asked by your CEO to type an article on company's quarterly internal newsletter addressing the issue of performance improvement and innovation as future strategy of the company. Please produce the draft for your article. In your article you must discuss briefly why performance improvement strategies and innovation are absolutely important to beat the competition.

8(a) How could you foster creative climate and organizational learning by promoting interaction within and between work groups?

8(b)'In this competitive business environment, organizations may face problems while going through strategic changes (such as bringing newly designed products, expansion into new markets, restructuring and downsizing etc)'.Outline the strategies to handle organizational /product failures in future.

9. Think a while about the above organization (in Question 5) and imagine few innovative business options or ideaswhich are to be tested out. How would you conduct a risk management and cost benefit analysis for each option or ideas.

10. How could you approve your innovations through agreed processes present in your organisation?