1. Garvin claims that his five approaches to quality are complementary

True ______ False______

2. The Baldrige Award Criteria are prescriptive.

True ______ False______ 3. A Software organization can leapfrog to CMMi level 3 from Level 1

True ______ False______

4. Juran's Quality Trilogy includes Quality Assurance

True ______ False______

5. ISO 9000 goal is to prevent non-conformity

True ______ False______

6. Hierarchical cultures has shown to have a positive relationship with managing for quality

True ______ False______

7. During managing quality process, the requirements from quality plan are turned into test and evaluation instruments

True ______ False______

8. "Zero defects" means that a product must have no manufacturing defect

True ______ False______

9. A product or service that performs best may not provide the highest value

True ______ False______

10. A CMMi level 1 organization may produce quality software

True ______ False______