Question
1. How did Starbucks create its uniqueness in the first place? Why was it so successful (until the mid-2000s)? 2. Why and how did Starbucks
1. How did Starbucks create its uniqueness in the first place? Why was it so successful (until the mid-2000s)?
2. Why and how did Starbucks lose its uniqueness and struggle in the mid-2000s?
3. What strategic initiatives did Howard Schultz put in place to re-create Starbucks' uniqueness after his return in 2008? Detail each strategic initiative. Explain why a specific strategic initiative was successful.
4. How is Starbucks trying to grow in the future? What are its biggest challenges?
5. What recommendations would you give the new Starbucks CEO, Kevin Johnson, to address the challenges identified in Question 4? Be specific.
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