Question
1. How does Gerber exhibit the fundamental principles of total quality - customer and stakeholder focus, participation and teamwork, and a process focus and continuous
1. How does Gerber exhibit the fundamental principles of total quality - customer and stakeholder focus, participation and teamwork, and a process focus and continuous improvement? 2. How did quality help Gerber overcome the crisis it faced in the consumer-tampering situation? What lessons does this have for other companies
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Essentials of strategic management
Authors: Charles w. l. hill, Gareth r. Jones
3rd Edition
1111525196, 978-1111525194
