1. How does working in teams affect individuals?

formCheckList.addElement(new Check_Answer({ref_label:"3",name:"mc-ans-_2864680_1"}));		The team can satisfy important personal needs, such as affiliation and esteem.
		Individual team members receive fewer raises and promotions because teams get the credit.
		Team members are often isolated from the larger company and know little about it.
		Many individuals report feeling lonelier after they begin to work in teams.
		Teams often become too insular, so individuals fail to develop useful networks.

2.Janice works on a sales support team, which helps outside salespeople by mailing promotional material, following up on orders, and tracking shipments. Which type of team is this?

formCheckList.addElement(new Check_Answer({ref_label:"4",name:"mc-ans-_2864681_1"}));		Work
		Project and development
		Parallel
		Management
		Virtual

3.Which of the following is an advantage of written communication?

formCheckList.addElement(new Check_Answer({ref_label:"7",name:"mc-ans-_2864684_1"}));		Questions can be asked and answered.
		Feedback is immediate and direct.
		Written communication is more persuasive than oral communication.
		The receiver can sense the sender's sincerity.
		Written communication can be saved permanently.

4.Gillian's company relies on rules, as set forth in the employee handbook, the authority of managers, and regular employee reviews to guide performance. Gillian's company uses _____ control.

formCheckList.addElement(new Check_Answer({ref_label:"8",name:"mc-ans-_2864685_1"}));		bureaucratic
		market
		feedback
		concurrent
		clan

5.How does clan control differ from bureaucratic control and market control?

formCheckList.addElement(new Check_Answer({ref_label:"9",name:"mc-ans-_2864686_1"}));		Clan control uses formal controls more often.
		Clan control does not assume that the interests of the organization and individuals naturally diverge.
		Clan control is based on past performance, whereas the other two try to influence future performance.
		Clan control is based on a more negative view of human character.
		Clan control is more heavily based on economic factors.