1. How should Barner respond to the invitation for IKEA to have a representative appear on the upcoming German video program? What actions should she take regarding the IKEA supply contract with Rangan Exports?

2. What long-term strategy would you suggest she take regarding IKEA's continued operation in India? Should the company stay or exit? (Be prepared to describe the impact of such decisions and how you would manage it.)

3. For those recommending that IKEA continue sourcing carpets from India, would you suggest that she: a) continue IKEA's own monitoring and control processes or sign-up to Rugmark?

b) continue to focus on current issues or to address the issues from their roots?