1.- "Hybrid" organization designs are called a).- U-Form b).- H-Form c).- M-Form d).- none of the above 2.- The degree to which managerial positions are concentrated in staff positions, is called a).- administrative intensity b).- departmentalization c).- specialization d).- none of the above 3.- The process by which a manager assigns a portion of his or her total workload to others, is called a).- job enrichment b).- job enlargement c).- delegation d).- determination 4.- Job specialization provides what benefits? a).- greater productivity b).- higher training costs c).- both a and b d).- neither a nor b 5.- Job specialization causes what major negative consequences? a).- both c and d b).- neither c nor d c).- workers become bored d).- workers become dissatisfied