1. Identify a past conflict you have experienced in the past AND describe the cause of the conflict and how it was manifested INCLUDE IN TEXT CITATIONS ACADEMIC AND ACADEMIC REFERENCES USING APA 7 FORMAT TOOL

2. Evaluate how your conflict resolution strategies were effective/ineffective INCLUDE IN TEXT CITATIONS ACADEMIC AND ACADEMIC REFERENCES USING APA 7 FORMAT TOOL

3. Explain how mediation AND one other conflict management approach would have been appropriate/inappropriate for resolving this conflict INCLUDE IN TEXT CITATIONS ACADEMIC AND ACADEMIC REFERENCES USING APA 7 FORMAT TOOL

4. Identify and describe THREE ways in which your conflict could have been mediated to achieve a more positive outcome INCLUDE IN TEXT CITATIONS ACADEMIC AND ACADEMIC REFERENCES USING APA 7 FORMAT TOOL

5. Describe how you would mediate such a similar dispute, Explaining your role in the process, AND the steps you would need to take to remain neutral and follow ethical guidelines. INCLUDE IN TEXT CITATIONS ACADEMIC AND ACADEMIC REFERENCES USING APA 7 FORMAT TOOL

#Use headings by including An introduction (outline key points) TWOHUNDRED FIFTY WORDS

# The body (answering the questions using conflict theory) SIXTEEN HUNDRED WORDS

#Includes a description of the conflict

# A conclusion (summarise key points) TWO HUNDRED FIFTY WORDS

Overall #Include an introduction which provides a background, thesis and outline and a conclusion summarising the key points and limitations of your argument and provide future recommendations.

#Make specific references to mediation/conflict theories and techniques and include academic in-text citations references in each point.

#Do not forget to use in-text academic citations like ONE citations per HUN DREDwords, and ten academic references according to APA 7 referencing format.

# you can also use following references to answers this questions

Barsky, A. (2014). Conflict resolution for the helping professions. Oxford University Press, Incorporated. https://lesa.on.worldcat.org/oclc/913580406

Coleman, P. T., Deutsch, M., & Marcus, E. C. (Eds.). (2014). The handbook of conflict resolution : Theory and practice. John Wiley & Sons, Incorporated. https://lesa.on.worldcat.org/oclc/871781351

Deschamps, J. (2019). Mediation : A concept for information and communication sciences. John Wiley & Sons, Incorporated. https://lesa.on.worldcat.org/oclc/1084433417

Evokes Productions, (2015), Workplace Mediation in Action - Conflict Masters, https://www.youtube.com/watch?v=4Uzbpj1UCEY

Furlong, G. T. (2010). The conflict resolution toolbox : Models and maps for analyzing, diagnosing, and resolving conflict. John Wiley & Sons, Incorporated. https://lesa.on.worldcat.org/oclc/243596461

Herrman, M. S. (Ed.). (2008). The Blackwell handbook of mediation : Bridging theory, research, and practice. John Wiley & Sons, Incorporated. https://lesa.on.worldcat.org/oclc/437159297

Lewis, C. (2015). How to master workplace and employment mediation. Bloomsbury Professional. https://lesa.on.worldcat.org/oclc/1053857291

Liebmann, M., Bowers, S., & Bitel, M. (2011). Mediation in context. Jessica Kingsley. https://lesa.on.worldcat.org/oclc/731646855

Mayer, B. S. (2015). The conflict paradox : Seven dilemmas at the core of disputes. John Wiley & Sons, Incorporated. https://lesa.on.worldcat.org/oclc/890377860

Mayer, B. S. (2012). The dynamics of conflict : a guide to engagement and intervention (2nd ed., Ser. Wiley desktop editions). Jossey-Bass. https://lesa.on.worldcat.org/oclc/785777947

McCorkle, S., & Reese, M. J. (2018). Mediation theory and practice. SAGE Publications, Incorporated. https://lesa.on.worldcat.org/oclc/1010665150

Moore, C. W. (2014). The mediation process : Practical strategies for resolving conflict. John Wiley & Sons, Incorporated. https://lesa.on.worldcat.org/oclc/869460694

Whetten, D. A., & Cameron, K. S (N.D) Developing Management Skills. http://www-personal.umich.edu/~lroot/ConflictMgtConceptMap/Whetten