1. Identify at least three cultural factors and their potential impact on service delivery for Aboriginal and/or Torres Strait Islander people.

2. Identify at least three critical factors that influence relationships and communication with Aboriginal and/or Torres Strait Islander people.

3. Identify at least three cultural safety practices, as well as some gaps in Australian Community Services Workplace.

4. Discuss your own culture and biases you have and how you can manage these at work. Give examples to illustrate your answer.

5. Develop at least five questions that you can use to interview Aboriginal and/or Torres Strait Islander people about cultural safety.

6. Write down your understanding of cultural safety and its benefits.