1. Identify ONE recent change event that has taken place at Costco Wholesale (within the past couple of years).

2. Analyze the event by addressing the following prompts: (a) Was the change revolutionary or evolutionary? Explain how you came to this conclusion. (b) What were the forces for change? (c) Where in the organization was the change directed? (d) What were the causes of resistance to the change at the individual, group, and organization-wide levels? (e) Which organizational development techniques did managers use to manage the change? (f) Reflect on the change process. Would you say the change has been successful? Explain why or why not. What recommendations would you make to improve the change process?