1. Identify the issue of law posed by the case problem. This will be in the form of a question based on a legal concept from the chapter.

2. What should be the decision in the case? (i.e. the answer to the issue)

3. The reasoning for such decision.

Melanie ventured out in the rain to shop at a retail store. Upon her arrival she noticed puddles in the parking lot and proceeded cautiously to the store's entrance. As she entered the store, she stepped onto floor mats that the store had placed in the entry way to soak up water tracked in by customers. Melanie saw that the floor mats had shifted from their customary parallel formation into a "V" shape. A visible pool of water had formed in the center of the "V." According to Melanie, the mats were wet and spongy. There were no signs at the front of the store to warn customers that the floor could be wet. A crowd of other customers entering the store at the same time surrounded Melanie. In an attempt to avoid the visible pool of water in the "V," Melanie stepped from one of the mats to a tile that appeared to be dry but was, in fact, wet. As she stepped onto the tile, she slipped and fell forward, injuring her knees, arms, and shoulders. A store employee witnessed the fall.