1. Identify the social media tools for qualitative and quantitative social media research. 

2. Discuss the ethics of mining social conversations. 

3. Define what is meant by quantitative research methods. How can we apply quantitative methods to SOC.

4. From "The Dark Side of Social Media," do you think it is ethical to mine social conversations? Why or why legislation written to protect an individual's internet data? 

5. Discusses the security and privacy compliance obligations of companies that gather personal information with Twitter, Facebook, and Google highlight the risk of using social media without properly structured and implemented privacy and security compliance guidelines.