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1) Identify three different target markets and their needs Market Need 1 Residential Property Owners Professional and reliable property management services for their rental properties

1) Identify three different target markets and their needs



Market Need
1 Residential Property Owners Professional and reliable property management services for their rental properties
2 Commercial Property Owners Efficient and cost-effective management of their commercial properties
3 Condominium Corporations Comprehensive management services for their shared areas and facilities


2) Identify products and/or services that your company may be offering for each market



Market (same as above) Product or Service
1 Residential Property Owners Tenant screening, lease agreements, rent collection, maintenance, and repairs, and 24/7 emergency services
2 Commercial Property Owners Tenant management, lease agreements, rent collection, maintenance and repairs, and regular property inspections
3 Condominium Corporations Financial management, property maintenance, security, concierge services, and vendor management


3) Determine the competition for each of your target markets



Market (same as above) Competition (Toronto based)
1 Residential Property Owners Highgate Properties
2 Commercial Property Owners Colliers International
3 Condominium Corporations Del Condominium Rentals Inc.



Using the above topic and information need answer below


6) Develop strategies that match Strength/Weakness with Opportunities/Threats including marketing determining the appropriate marketing mix covering 4Ps for products and 7Ps for services plus 2 Extra Ps for Punctuality and Principles: 

1. Product/Service: description, features, what need will serve 

2. Price: to be charged for such a product and/or service 

3. Place (or location/distribution): how will you reach your customer ?

4. Promotion: how will your customers know about you 

5. People: their knowledge, skills, and talent 

6. Process: which primarily focus on smooth operations and customer experience 

7. Physical Evidence of Quality: it is important to prove to customers that they will have quality product/service 

8. Punctuality: it is important to provide a product/service to customers in a timely fashion 

9. Principled: What values would the company like to convey when it present itself to all stakeholders?

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