1. In banking relationships, customers are expected to take care of themselves and to negotiate and be aware of their rights and obligations. In practice, the terms of banking contracts are dictated by the banks and found in standard form agreements that are not open to negotiation. Should banking contracts be regulated to ensure a basic level of fairness for customers?

2. Retail merchants are caught between their customers and the credit card companies. Customers want their cards to be accepted, especially those offering attractive rewards to card users. Meanwhile, the card companies require merchants to accept all cards and pay whatever fees the companies choose to impose. How can merchants deal with this dilemma?

3. Electronic banking represents a regulatory challenge in that paper-based rules do not apply and the nature of electronic transactions produces a new set of potential problems. What are some of those problems? Are the regulations likely to be outpaced by developments in technology?

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