1. In regards to sequencing, please define least work remaining (LWR): (2 Marks) 2. What role does six sigma play in operations management? (5 Marks) 3. What is the purpose of ISO 9000:2000 in the operations field? Further please identify four principles that are used in ISO 9000. (5 Marks) 4. Please discuss why quality management is important in an overall operation when delivering products or services to customer, please explain in your own words. (5 Marks) 5. When looking at various quality control practices in manufacturing please define in-process control and finished-goods control when implementing quality control measures throughout the manufacturing process. (5 Marks) 6. In regards to sequencing, please define least amount of work at the next process queue (LWNQ): (2 Marks) 7. With respect to scheduling, please discuss the items that apply to all aspects of the value chain.(5 Marks) 8. In regards to sequencing, please define shortest processing time (SPT): (2 Marks) 9. In regards to sequencing, please define first come first serve (FCFS): (2 Marks) 10. What is the purpose of a GANTT chart and how is the GANTT chart helpful in getting production completed on schedule? (5 Marks) 11. In regards to sequencing, please define earliest due date (EDD): (2 Marks)