1. In the operational plan, the budget is used to:

A. Keep track of expenditure

B. Direct activities and assist decision making

C. Use financial resources efficiently

D. All of the above

2. Effective consultation during the implementation of the operational plan is crucial because:

A. the advice and input from a range of persons is essential to make sure the best and most up-to-date information is available

B. Both management and team members need to support and understand the plan

C. Both are correct

D. None of these statements are true

3. The key information in an operational plan needs is:

A. The strategies and actions

B. Time frame and the communication plan

C. Resources and resource implications

D. A budget

E. Identification of responsibilities ie who is doing what

F. Key performance indicators

G. Risk analysis and management with contingency planning

H. All of the above

4. Policies, standard operating procedures, legislation and regulations should be considered when developing operational plans.

True or False

5. An operational plan contributes to the ability of an organisation to achieve its objectives.

True or False