Question: 1 . In what forms can companies provide user support? 2 . Describe four types of system maintenance. 3 . What is CM and why

1. In what forms can companies provide user support?
2. Describe four types of system maintenance.
3. What is CM and why is it important?
4. Define the following terms: response time, bandwidth, throughput, and turnaround time. How are the terms related?
5. What is the CIA triangle?
6. Explain the concept of risk management, including risk identification, assessment, and control.
7. What are the six security levels? Provide examples of threat categories, attacker profiles, and types of attacks.
8. What are some key issues that you must address when considering data backup and recovery?
9. Provide an example of technical obsolescence and explain how it can be a threat to an information system.
10. Why is strategic planning important for IT professionals?

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