1. In your own words, explain the term reverse logistics. 75-100 words. (/4)

2. According to the article, what happens when merchandise that is purchased online is returned? Why is this an issue for operations managers? Why is this an issue for the environment? (/6) 100-125 words.

3. In your view, why dont more governments regulate supply chains to outlaw the waste created by clothing supply chains reverse logistics approaches? Alternatively, why dont businesses simply donate returned clothing to families in need? (/6) 100-125 words.

4. In Week 4 lecture, we discussed 10 types of supply chain design decisions. Select 5 of the 10 types, and use examples from the article to identify what kinds of supply chain design chain decisions have led to the reverse logistics issues described in the article. (/10) 175-200 words.