1. Is there anything this team might have done at the beginning to avoid the difficulties they are facing? If so, what is it? 2. Outline some of the underlying reasons why the individuals in this particular work team may have difficulty communicating with each other. What might they do about it? 3. What strategies might Oladele use now that would move the team forward in a productive direction?
File Tools View CH10 Mini Case - Word X Mini Case: LifeLong Learning and suffer." The chairman of the board had a different perspective. "I am very Katie and William had both been born and raised in St. John's and they also couldn't understand the slow pace. "Results, results, results, " William was Teamwork excited about this initiative," he said, "and I think we should plunge in, find fond of saying. Well, after three months they had no results to speak of. In fact, out what works, and correct as we go along. The most important thing is to they couldn't even get the entire team to agree to move forward and try Oladele just couldn't take it anymore. She got up from her cubicle and put on something. her coat. "Where are you off to?" asked her coworker Wei. "I just need to get have a product out the door as quickly as possible to begin to claim the online away from here for a few minutes, " replied Oladele, "I'm going for a walk and market." The other two team members were very concerned that no formal process had I'll be back in 20 minutes." been under taken to fully assess the market. There hadn't been any professional legal consultation around creating the online course development contract As she walked around the downtown core of St. John's, she wondered how to Three months later, the team seemed mired in inertia. Three of the members either. fix the problems her strategy team was having realizing their goals. Three months previously she and four others had been taken away from some of their had devised an online development course contract, and wanted to invite "We can't just make something up." complained Wei. "This will set a precedent regular duties at the headquarters of LifeLong Learners Inc. to form a special employees to submit proposals and begin development right away. that will impact us all moving forward. I'm not sure online education is right project team. The company offered customized courses to mid-sized for us, but if it is we should have a detailed plan formalized before we move businesses. Their instructors travelled to the company site to teach anything ahead. We can't just figure this out as we go. Resources have to be in place first, from occupational health and safety to leadership development. Recent The three supporting the initiative were Oladele, Katie, and William. Oladele not to mention training." Wel had emigrated from China two years ago, and he developments in online education, however, were starting to make their struggled to understand the careless attitude displayed hy Oladele Katie and had emigrated from Jamaica four years ago and seen many successful online struggled to understand the careless altitude displayed by Oladele, Katie, and learning initiatives that reached out to students in remote areas in her home William. He secretly worried about their commitment to the project's success because they wanted to move forward so hastily. country. She thought LifeLong Learners was ridiculous for waiting so long to The final member of the team, Ranj had moved to St. John's from the get started, something she explained to her colleagues at every opportunity. Philippines seven years ago. He agreed with Wei's assessment, but was very Katie and William had both been born and raised in St. John's and they also concerned about saying so and contradicting the chairman of the board, nor did he want to contradict the CEO. So when the beam had discussions, he would often abstain from commenting much. This afternoon's meeting had been the final straw for Oladele. Not only would Wei and Ranj not agree to support their new contract, they were threatening to complain to the chairman that she was being difficult and disrespectful all just because she had forcefully reminded them of the importance of doing something soon. Oladele knew the team was disintegrating. After a long walk to clear her head she decided to ... Screens 1-8 of 3 140%% ENG 13:31
